Privacy Policy
This privacy policy sets out how Exclusive Mini Cabs Ltd. uses and protects any information that you give Exclusive Mini Cabs Ltd when you use our services.
Exclusive Mini Cabs Ltd. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.
Our privacy policy has been compiled in order to comply with the law of every country or legal jurisdiction in which we aim to do business. In our processing, we comply with the requirements set by the General Data Protection Regulation (GDPR). The law requires us to inform you about your rights and our obligations to you with regards to the processing and control of your personal data.
CONTROLLER
Exclusive Mini Cabs Ltd is the controller and responsible for your personal data (also referred to as “we”, “us” or “our” in this privacy notice). If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us using the details set out below.
Exclusive Mini Cabs Ltd.
Email address: info@exclusiveminicabs.co.uk
Postal address: 70 Hanworth Road, Feltham, Middx, TW13 5AY
Telephone number: +44 (0)208 037 0970
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
CHANGES TO THE PRIVACY NOTICE AND YOUR DUTY TO INFORM US OF CHANGES
Exclusive Mini Cabs Ltd. may change this policy from time to time by updating these T & C’s.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
WHAT DATA WE COLLECT
Personal data means any information capable of identifying an individual. It does not include anonymised data. We may collect certain types of personal data about you as follows:
Identity Data may include your first name, maiden name, last name, username, marital status, title, date of birth and gender.
Contact Data may include your billing address, delivery address, email address and telephone numbers.
Financial Data may include your bank account and payment card details.
Transaction Data may include details about payments between us and other details of purchases made by you.
Marketing and Communications Data may include your preferences in receiving marketing communications from us and our third parties and your communication preferences.
WHAT WE DO WITH THE INFORMATION WE GATHER
We will only use your personal data when legally permitted and in line with GDPR guidelines. The most common uses of your personal data are:
Where we need to perform the contract between us.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal or regulatory obligation.
By using our service, you leave certain information with us. This could be personal data. We only keep and use the personal data provided by you, within the framework of the service you request, or when it is clear, that they are provided to us to process.
We require this information to understand your needs and provide you with a better service, and for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
We may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.
We do not publish your data unless express permission has been granted.
THIRD PARTIES
If you are a client who uses our services, we use your personal data for the processing thereof. If necessary for further processing, we may also provide your personal data to third parties, such as companies we work with to fulfil your requirements.
We do not provide your personal data to third parties without your permission, unless we are obliged to do so based on the law, a court decision or if necessary for the execution of an agreement between you and a third party.
DATA SECURITY
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
DATA RETENTION
By law we must keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.
In some circumstances you can ask us to delete your data: see below for further information.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
CONTROLLING YOUR PERSONAL INFORMATION
You may choose to restrict the collection or use of your personal information in the following ways:
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at the above address.
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
YOUR RIGHTS REGARDING YOUR DATA
Pursuant to Article 13 paragraph 2 sub b GDPR everyone has the right to inspect and rectify or erase his personal data or limit the processing concerning him, as well as the right to object to the processing and the right to data portability. You can exercise these rights by contacting us via the details below.
VIEW AND CHANGE YOUR DATA
For questions about our privacy statement or questions regarding access and changes to (or deletion of) your personal data, you can contact us at any time via the information given above.
This privacy policy was last updated on 13/09/2023.
